SLSA Online Help


Log a Ticket
OR call us:
1300 724 006
User Guides and Video Webinars

Please use the guides located in the main menu, if you would like further assistance with any of the websites or services that SLSA operate, then please contact the IT Helpdesk team directly.

System status as at Wednesday morning 20th of November 2019.
All SLS Online systems are operational

Office Hours:
8:00am – 5.00pm (AEST) Mon-Fri
8:00am – 10:00am (AEST) Sat – Sun
Public Holidays: Limited Service

Contact Support
Log a support ticket at http://support.sls.com.au
Call the IT Helpdesk on: 1300 724 006
Chat to us here: Live Chat (ONLINE NOW)

Log an Enhancement/Suggestion
Use our Enhancement Form to log your ideas or suggestions

2019-2020 Season Training Webinars
Managing Members – Watch Now
Surfguard Reporting – Watch Now
SLS Operations App – Watch Now
SEMS Branch/State Admins – Watch Now
SEMS Club Entry Guide – Watch Now
Club Administrators (Surfguard/Members Area) – Watch Now
Managing Patrols – Watch Now

FEATURED APP


You may have used the ‘SLSA Operations App’ last season, a one stop shop for managing your patrol in real-time. The app is available on iOS/Apple, Android devices & Web. The app allows clubs, lifeguards and support services to manage their real-time operations and record patrol hour attendance and statistics electronically. The data is then directly added into Surfguard without the need for any paper logs.

You can find the user guide in the right hand menu or simply click here. A video walkthrough of the SLSA Operations app can be seen on the right or found here

HELPDESK STATS


With over 20 major applications and systems, the SLSA IT Helpdesk is in place to deliver quality and consistent support to all clubs, volunteers, officials and other SLS entities.

You will find some significant helpdesk statistics below:

0 PEOPLE HELPED IN 18/19 SEASON
0 CLUBS & LIFEGUARDS SUPPORTED
0 MEMBERS AREA ACCOUNT HOLDERS

SLSA APPLICATION LINKS


Surfguard (Club Administration & Member Management)
Surfcom (Incident and Asset Tracking/Logging)
Members Area (Members Self Service Portal)
Join/Re-join (Join an SLS club online)
Carnival Manager
SEMS (Sports Event Management System)
Operations App