SLSA Online Help

Log a Ticket
OR call us:
1300 724 006
User Guides and Video Webinars

Please use the guides located in the main menu, if you would like further assistance with any of the websites or services that SLSA operate, then please contact the IT Helpdesk team directly.

System status as at Saturday morning 14th of December 2019.
All SLS Online systems are currently operational

Office Hours:
8:00am – 5.00pm (AEST) Mon-Fri
8:00am – 10:00am (AEST) Sat – Sun
Public Holidays: Limited Service

Contact Support
Log a support ticket at http://support.sls.com.au
Call the IT Helpdesk on: 1300 724 006
Chat to us here: Live Chat (OFFLINE)

Log an Enhancement/Suggestion
Use our Enhancement Form to log your ideas or suggestions

FEATURED APP

You may have used the ‘SLSA Operations App’ last season, a one stop shop for managing your patrol in real-time. The app is available on iOS/Apple, Android devices & Web. The app allows clubs, lifeguards and support services to manage their real-time operations and record patrol hour attendance and statistics electronically. The data is then directly added into Surfguard without the need for any paper logs.

You can find the user guide in the right hand menu or simply click here. A video walkthrough of the SLSA Operations app can be seen on the right or found here

HELPDESK STATS

With over 20 major applications and systems, the SLSA IT Helpdesk is in place to deliver quality and consistent support to all clubs, volunteers, officials and other SLS entities.

You will find some significant helpdesk statistics below:

0 PEOPLE HELPED IN 18/19 SEASON

0 CLUBS & LIFEGUARDS SUPPORTED

0 MEMBERS AREA ACCOUNT HOLDERS

SLSA APPLICATION LINKS

Surfguard (Club Administration & Member Management)
Surfcom (Incident and Asset Tracking/Logging)
Members Area (Members Self Service Portal)
Join/Re-join (Join an SLS club online)
Carnival Manager
SEMS (Sports Event Management System)
Operations App