SLS Online Help


System status as at Monday morning 21st of September 2020.
All SLS Online systems are operational. Please note Surfguard users are now required to use 2 factor authentication – more information here

Office Hours:
8:00am – 5.00pm (AEST) Mon-Fri
8.00am – 10.00am (AEST) Saturday & Sunday
Public Holidays: Limited Service

Contact Support
Please note: We are currently experiencing a significant volume of calls. We recommend that you log a support ticket (rather than phoning) so it can be prioritised quickly and effectively. In some cases it may take up to 2 business days for our staff to get to your request.
Log a support ticket at http://support.sls.com.au
Call the IT Helpdesk: 1300 724 006
Chat to us here: Live Chat (OFFLINE)

To Log a Future Enhancement/Suggestion Click Here

Helpdesk Stats


With over 20 major applications and systems, the SLSA IT Helpdesk is in place to deliver quality and consistent support to all clubs, volunteers, officials and other SLS entities.

You will find some significant helpdesk statistics below:

0 SUPPORT REQUESTS IN 19/20 SEASON
0 CLUBS & LIFEGUARDS SUPPORTED
0 MEMBERS AREA ACCOUNT HOLDERS