System status as at Friday morning 3rd of December 2021.
SLS Online systems are operational
Surfguard User Interface Updates
On the 15th November, User Interface updates were introduced into Surfguard, these consist of a new Menu, New Dashboard and Updates to some of the commonly used pages within the system. Please refer to the November 2021 ICT circular or for an additional overview we have just completed 2 webinars (on the 22nd & 23rd Nov) and you will find a recording on our Webinars page
Operations App (Android Version) Not Available in Google Play Store
Due to major changes with Google Play requirements for Apps that use locations services, the Operations App has been removed from the Google Play store. We are in the process of having the Operations App (Android version) rebuilt and our developers are working on this at the highest priority. In the meantime, if you use an Android phone, you can use our web-based version of the Operation App. On your device, browse to https://operations.sls.com.au and use your Members Area login details to access. Please note that Android users who have previously downloaded the app will still be able to use the app on their phones.
Monday to Friday – 9.00am to 5.00pm (AEDT)
Log a support ticket at http://support.sls.com.au
Call the IT Helpdesk: 1300 724 006
Any Future Enhancement/Suggestions should be sent to your State Centre in the first instance. To find your State Centre’s contact details Click Here
You will find some significant helpdesk statistics below: