SLSA Online Help

Get access to our User Guides, FAQ's and Video Walkthrough's. Contact the helpdesk for any issues or questions

Please use the guides located in the main menu, if you would like further assistance with any of the websites or services that SLSA operate, then please contact the IT Helpdesk team directly.

System status as at Saturday morning 23rd of March 2019:
All SLS Online systems are operational

Office Hours:
8:00am - 5.00pm (AEST) Mon-Fri
8:00am - 1:00pm (AEST) Sat - Sun
Public Holidays: Limited Service

Contact Support
Log a support ticket at http://support.sls.com.au
Call the IT Helpdesk on: 1300 724 006
Chat to us here: Live Chat (OFFLINE)

Log an Enhancement/Suggestion
Use our Enhancement Form to log your ideas or suggestions

FEATURED APP

SLSA Operations App - Sep 2018

You may have recently seen the new 'SLSA Operations App' for iOS, Android & Web. The new app allows clubs, lifeguards and support services to manage their real-time operations and record patrol hour attendance and statistics electronically. The data is then directly added into Surfguard without the need for any paper logs.

You can find the user guide in the right hand menu or simply click here. A video walkthrough of the new SLSA Operations app can be seen on the right or found here

HELPDESK STATS

With over 20 major applications and systems, the SLSA IT Helpdesk is in place to deliver quality and consistent support to all clubs, volunteers, officials and other SLS entities.

You will find some significant helpdesk statistics below:

0 PEOPLE HELPED IN 18/19 SEASON

0 CLUBS & LIFEGUARDS SUPPORTED

0 MEMBERS AREA ACCOUNT HOLDERS

SLS APPLICATIONS

Surfguard (Club Administration & Member Management)
Surfcom (Incident and Asset Tracking/Logging)
Members Area (Members Self Service Portal)
Join/Re-join (Join an SLS club online)
Carnival Manager
SEMS
Operations App

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