Get access to our User Guides, FAQ's and Video Walkthrough's. Contact the helpdesk for any issues or questions
Office Hours:
8:00am - 5.00pm (AEST) Mon-Fri
8:00am - 1:00pm (AEST) Sat - Sun
Public Holidays: Limited Service
Contact Support
Log a support ticket at http://support.sls.com.au
Email the IT Helpdesk team at ithelp@slsa.asn.au
Call the IT Helpdesk on: 1300 724 006
Chat to us here: Live Chat (OFFLINE)
Log an Enhancement/Suggestion
Use our Enhancement Form to log your ideas or suggestions
You may have recently seen an update for the 'Patrol Ops App' to allow for paperless patrol management. Simply use the 'Clubs & Lifeguards' button to access the new Paperless Operations app allowing clubs to record patrol hour attendance and statistics electronically. The data is then directly added into Surfguard without the need for any paper logs. You can find the user guide in the right hand menu or simply click here
A video walkthrough of the new Paperless Operations app can be seen on the right or found here
You will find some significant helpdesk statistics below and our contact details
Surfguard (Club Administration & Member Management)
Surfcom (Incident and Asset Tracking/Logging)
Members Area (Members Self Service Portal)
Join/Re-join (Join an SLS club online)
Carnival Manager
SEMS
Operations App
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