System status as at Monday morning 21st of September 2020.
All SLS Online systems are operational. Please note Surfguard users are now required to use 2 factor authentication – more information here
8:00am – 5.00pm (AEST) Mon-Fri
8.00am – 10.00am (AEST) Saturday & Sunday
Public Holidays: Limited Service
Please note: We are currently experiencing a significant volume of calls. We recommend that you log a support ticket (rather than phoning) so it can be prioritised quickly and effectively. In some cases it may take up to 2 business days for our staff to get to your request.
Log a support ticket at http://support.sls.com.au
Call the IT Helpdesk: 1300 724 006
Chat to us here: Live Chat (OFFLINE)
To Log a Future Enhancement/Suggestion Click Here
You will find some significant helpdesk statistics below: